The ultimate all-in-one solution empowering non-profits to seamlessly engage and manage interactions with communities. Integrated with powerful tools like chatbots, surveys, and multi-channel support—from USSD to WhatsApp—we enable non-profits to achieve effective communication and data-driven decisions for impactful outreach and management.
Targeted, Rapid Communication for Crisis Situations
Empower: Share
Targeted, Rapid Communication for Crisis Situations
One-way messaging. Spreading information quickly to a large group of people can be crucial, especially in crises situations. Share enables quick communication through customised messages. An important consideration is sending information only to those people who really need, ensuring relevance and enhances engagement in a cost-efficient and dependable way.
- Bulk messaging
- Real-time mapping
- Supports low bandwidth
- Multi-channel support
- Multi-language
Inclusive Communication Made Easy
Empower: Listen
Inclusive Communication Made Easy
Empower individuals to engage on their terms through flexible communication channels. Implement interactive Q&A sessions across various platforms and digitize service registration processes, eliminating paper forms. Prioritize efficient query resolution and foster an inclusive atmosphere that values diverse perspectives.
- Survey & real-time feedback
- Digital identity creation
- Scheduling & virtual consultations
- Multi-media content support
- Multi-channel support
Effective, Tailored Multi-channel Community Support
Empower: Decide
Effective, Tailored Multi-channel Community Support
Enhance staff capabilities with comprehensive resources and tools tailored to community needs. Implement diverse communication channels, including call-back services, to meet varied preferences. This targeted approach ensures efficient and effective interactions, maximizing impact across all community engagements.
- Automated communications
- Multi-channel support (WhatsApp, SMS, voice)
- Data management & reporting
- Training & support
Fast, Personalised Aid and Enhanced Donor Engagement
Empower: Provide
Fast, Personalised Aid and Enhanced Donor Engagement
Deliver swift, targeted aid to those in need. Cash assistance or vouchers often prove more effective than physical donations, allowing for personalized support. Leverage digital platforms for fundraising to expand donor engagement and boost operational efficiency.
- Fast cash & voucher distribution
- Multi-channel fundraising
- Secure Platform
- Identity verification & biometrics
Our Process
We are a full-service organization, because we know you need to be helping people, not worrying about technology.
At Humanity Link, we tailor tools to your needs, ensuring effective design and connectivity. We foster impactful interactions through collaborative solutions, provide real-time analytics for data-driven decisions, and offer over 20 years of dedicated support in technology, finances, and operations to streamline your efforts and maximize your impact.
Design and Connectivity
We assist in customizing your tool according to your specific requirements. Together, we determine the type of channel and configuration relevant for the communities you serve. We set up a phone connection, develop and program the channel based on your needs and enable smooth interaction.
Interaction and Iteration
We will work with you to design a solution that creates impactful interactions. Our goal is to facilitate valuable and memorable connections that are purposeful and significant, helping you reach your objectives and influence. Let’s collaborate to ensure every interaction is meaningful and aligns with your goals.
Analytics
Our tailored CRMs and Dashboards help analyze real-time data effectively, enabling impactful decisions that influence lives. Gain insights, identify growth opportunities, and make a positive impact with comprehensive data overviews.
Transform information into actionable strategies for organizational and individual benefit, driving success and meaningful change.
Managed Service
Humanity Link, with over 20 years of experience working with non-profits, aims to simplify assistance processes by providing dedicated support for technology, finances, and operations.
We help you streamline aid efforts, allowing you to focus on making a significant impact on the lives of those in need.