The ultimate all-in-one solution empowering organizations to seamlessly engage and manage interactions with communities. Integrated with powerful tools like chatbots, surveys, and multi-channel support—from USSD to WhatsApp—we enable non-profits to achieve effective communication and data-driven decisions for impactful outreach and management.
Targeted, Rapid Communication for Crisis Situations
Empower: Share
Targeted, Rapid Communication for Crisis Situations
One-way messaging. Spreading information quickly to a large group of people can be crucial, especially in crises situations. Share enables quick communication through customised messages. An important consideration is sending information only to those people who really need, ensuring relevance and enhances engagement in a cost-efficient and dependable way.
- Bulk messaging
- Real-time mapping
- Supports low bandwidth
- Multi-channel support
- Multi-language
Inclusive Communication Made Easy
Empower: Listen
Inclusive Communication Made Easy
Empower individuals to engage on their terms through flexible communication channels. Implement interactive Q&A sessions across various platforms and digitize service registration processes, eliminating paper forms. Prioritize efficient query resolution and foster an inclusive atmosphere that values diverse perspectives.
- Survey & real-time feedback
- Digital identity creation
- Scheduling & virtual consultations
- Multi-media content support
- Multi-channel support
Effective, Tailored, Multi-channel Community Support
Empower: Decide
Effective, Tailored, Multi-channel Community Support
Empower your team with advanced AI Agent chatbots designed to facilitate generative conversations tailored to community needs. Leverage diverse communication channels, seamlessly integrating automated workflows and personalized interactions to cater to varied preferences. This innovative approach ensures meaningful engagement, efficient data collection, and impactful decision-making in every community interaction.
- Automated communications
- Multi-channel support (WhatsApp, SMS, voice)
- Data management & reporting
- Training & support
Fast, Personalised Cash Assistance and Fundraising
Empower: Provide
Fast, Personalised Cash Assistance and Fundraising
Deliver fast, targeted financial support with integrated cash-out, cash-in, and mobile top-up solutions seamlessly paired with our Share and Listen products. Cash assistance and vouchers empower recipients with personalized aid, often surpassing the effectiveness of physical donations. Utilize digital platforms for mobile top-ups and fundraising to enhance donor engagement and streamline operations, ensuring impactful and efficient support for those in need.
- Fast cash & voucher distribution
- Multi-channel fundraising
- Secure Platform
- Identity verification & biometrics
Direct consulting support to your teams
Consulting Services
Direct consulting support to your teams
Organizations often struggle to bridge the gap between ambition and execution in today’s complex humanitarian landscape. Humanity Link’s consulting services challenge the status quo by providing strategic insights and innovative solutions that drive measurable impact, ensuring organizations achieve their missions more effectively.
- Digital enhancements
- Infrastructure development
- AI support
- Digital change management
Our Process
We are a full-service organization, because we know you need to be helping people, not worrying about technology.
At Humanity Link, we tailor tools to your needs, ensuring effective design and connectivity. We foster impactful interactions through collaborative solutions, provide real-time analytics for data-driven decisions, and offer over 20 years of dedicated support in technology, finances, and operations to streamline your efforts and maximize your impact.
Design and Connectivity
We assist in customizing your tool according to your specific requirements. Together, we determine the type of channel and configuration relevant for the communities you serve. We set up a phone connection, develop and program the channel based on your needs and enable smooth interaction.
Interaction and Iteration
We will work with you to design a solution that creates impactful interactions. Our goal is to facilitate valuable and memorable connections that are purposeful and significant, helping you reach your objectives and influence. Let’s collaborate to ensure every interaction is meaningful and aligns with your goals.
Analytics
Our tailored CRMs and Dashboards help analyze real-time data effectively, enabling impactful decisions that influence lives. Gain insights, identify growth opportunities, and make a positive impact with comprehensive data overviews.
Transform information into actionable strategies for organizational and individual benefit, driving success and meaningful change.
Managed Service
Humanity Link, with over 20 years of experience working with non-profits, aims to simplify assistance processes by providing dedicated support for technology, finances, and operations.
We help you streamline aid efforts, allowing you to focus on making a significant impact on the lives of those in need.