Building Bridges for Impactful Outreach
Building Bridges for Impactful Outreach
Humanity Link was founded to solve a gap we saw firsthand over more than 20 years in the humanitarian sector: organisations working at scale often lack the infrastructure to communicate directly with the people they serve, listen to what they are telling them, act on that information, and move value without unnecessary layers in between.
We build that infrastructure. EmpowerLink helps organisations reach people, gather feedback and support better decisions across SMS, voice and chat. Enable and Enable ZK provide secure payment infrastructure for moving value directly to individuals and groups, with privacy-preserving options where needed. Today, Humanity Link supports programmes in more than 40 countries with leading non-profits, international organisations and governments.
Everything we build starts from the same conviction: people should be able to speak, be heard and hold value in their own hands. Technology should make that relationship more direct, more secure and more dignified.
While we can’t solve every challenge, we can create the tools that enable others to reach as many as possible. By designing solutions that amplify impact, we help extend the reach of those on the front lines.
Humanity Link Founder & CEO
Our Team
Humanity Link’s founding team, composed of passionate innovators and advocates, drives our mission for profound social impact. Their expertise and commitment to service guide our operations and strategic direction, addressing the needs of the underserved and inspiring a better future for all.
At Humanity Link, our distinguished advisory board of seasoned investors and non-profit industry experts provides vital guidance and strategic insight. Their diverse expertise ensures we stay true to our mission of creating impactful social change. Join us in appreciating their invaluable contributions.
Our impact advisors bring decades of collective expertise to guide our strategic direction and product development. Their insights from diverse sectors ensure we stay at the forefront of innovation and market trends.
Chris Hoffman
Founder & CEO
Nicholas Rutledge
CFO
Rilwan Majaagun
Senior Tech Officer
Henk Wim de Boer
Full Stack
Sasha Salzano-Weir
Jr. Dev
Erin Donovan
Snr. Project Manager
Martijn Kruisman
Investor Advisor
Peter de Jong
Investor Advisor
Frits Kok
Investor Advisor
Wiljan Hoekstra
Investor Advisor
Jonah Dolan
Marketing Advisor
Wakanyi Hoffman
Impact Advisor
Susan Nesbitt
Impact Advisor
Nelly Nyaga
Impact Advisor
Joshua Stern
Impact Advisor
Chris Hoffman
Founder & CEO
Nicholas Rutledge
CFO
Rilwan Majaagun
Senior Tech Officer
Henk Wim de Boer
Full Stack
Sasha Salzano-Weir
Jr. Dev
Erin Donovan
Snr. Project Manager
Jonah Dolan
Marketing Advisor
Martijn Kruisman
Investor Advisor
Peter de Jong
Investor Advisor
Frits Kok
Investor Advisor
Wiljan Hoekstra
Investor Advisor
Wakanyi Hoffman
Impact Advisor
Susan Nesbitt
Impact Advisor
Nelly Nyaga
Impact Advisor
Joshua Stern
Impact Advisor
Partnership Principles
At Humanity Link, our principles of partnership are rooted in mutual respect, transparency, and shared goals. We engage with partners who are committed to collaborative success and who uphold similar values of integrity and accountability.
Social Impact Only Approach
Humanity Link collaborates with organizations across the social impact spectrum, including non-profits, corporate CSR initiatives, and social enterprises. Our focus is on delivering community-driven solutions that foster sustainable change. With a commitment to transparency, accountability, and compassion, we strive to amplify impact by building capacity, driving innovation, and achieving transformative outcomes for the communities we serve.
Dignity and Protection
Humanity Link prioritizes the dignity and protection of individuals in their projects, ensuring actions respect and promote safety, privacy, and dignity of engaged communities. Our commitment to protection is fundamental, aiming for a positive social impact.
Do No Harm
Humanity Link follows ‘Do No Harm’ principles to prevent worsening community challenges. Prioritizing ethical considerations and well-being ensures the effectiveness of our social impact mission and is a key principle to all work and builds that we undertake.
Right To Refuse
Humanity Link upholds a strict right to refuse policy to reject projects or partnerships that conflict with our core values and mission. This ensures initiatives align with ethical practices and social impact, maintaining integrity and commitment to community well-being.
Policies and Standards
Privacy Policy
Privacy PolicyTerms and Conditions
Terms and ConditionsPrivacy Policy for Apps
Privacy Policy Integrated AppsDiversity and Inclusion
Diversity and InclusionIntegrity Policy
Open FileResponsible Business Practice Policy
Open FileGrant and Funding Partners
Designing for impact
We take a human-centered, co-design approach—working closely with partners and communities to understand needs, challenges, and context. Each solution is customized through iterative design sprints, testing phases, and user feedback, ensuring the platform fits both operational goals and community realities.
We collaborate from concept to deployment—helping define needs, design workflows, customize tools, train teams, and monitor impact. We act as a hands-on partner, not just a service provider, ensuring the solution is sustainable, inclusive, and adaptable over time.
A standard project starts with a design sprint (1–2 weeks), followed by platform configuration, user testing, and training (4–6 weeks), and then go-live support. Full implementation typically takes 6–12 weeks depending on the scope and number of regions involved.
Our platforms support low-bandwidth tools like SMS and WhatsApp, offer multilingual support, and include voice and chatbot options for people with low literacy or disabilities. We build with accessibility from the start—prioritizing equity for women, youth, and marginalized groups.
Yes. We provide post-deployment technical support, performance monitoring, and system optimization. Our clients receive direct access to support teams and regular check-ins, along with dashboards to track engagement, feedback, and outcomes in real time.