Communication made simple.
Reach the right people, quickly
Share
Reach the right people, quickly
Share helps organisations send targeted information to hundreds or thousands of people at once through SMS, WhatsApp, Viber, voice and other channels.
Messages can be scheduled, translated and targeted to different groups, helping you send the right information to the right people at the right time, including in places where internet access is limited.
- Targeted messaging
- Real-time mapping
- Supports low bandwidth
- SMS, WhatsApp, voice and other channels
- Multilingual communication
Make communication two-way
Listen
Make communication two-way
Listen gives people a simple way to respond.
Run surveys, collect feedback, register people for services, understand changing needs or schedule consultations through channels people already use.
Voice, SMS and WhatsApp options mean programmes can also reach people with limited internet access, basic phones or lower levels of digital literacy.
- Surveys & real-time feedback
- Registration and needs assessments
- Scheduling and consultations
- Multilingual support
- SMS, Voice, WhatsApp, Messenger, iMessage
Respond faster and make sense of what people are telling you
Decide
Respond faster and make sense of what people are telling you
Decide combines AI-assisted conversations, automated workflows and human escalation so organisations can handle more conversations without losing the personal connection.
It can answer common questions, collect structured information, route requests to the right team and flag cases that need human attention.
Information from those interactions can then feed into dashboards and analysis, helping teams identify patterns and make better operational decisions.
- AI-assisted conversations
- Automated workflows and routing
- Dashboards and analysis
- WhatsApp, SMS, voice and web
- Human escalation
Need help designing the system? We can build it with you.
Consulting Services
Need help designing the system? We can build it with you.
Not every organisation starts with a finished technology plan.
Our team works with you to understand the problem first, then design the channels, workflows, integrations and operating model around it.
We can support the full process from initial design and configuration through deployment, training and ongoing management.
- Needs assessment & solutions
- Platform deployment & training
- AI chatbot implementation
- Digital change management
How we work with you
We’re a full-service partner, not just a software vendor. From first conversation to long-term support, we work alongside your team every step of the way, so you can focus on the people you serve, not the technology behind it.
Start with the problem
We begin with what you are trying to accomplish, who you need to reach and how those people currently communicate.
Connect what you already use
We configure the right channels and connect them with the systems your team already works with, including CRMs, programme systems and other operational tools.
Launch, learn and improve
Once the system is live, your team can see what is happening in real time. We help you refine workflows, analyse the information being collected and expand the system as your needs change.
Managed service when you need it
You do not need a large technology team to use Humanity Link.
We can manage the technical setup, integrations, channels and ongoing support while your organisation remains in control of its programme and data.